ben999 Terms & Conditions

By accessing, registering on, or using the ben999 website and any associated services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree to any part of these terms, you must immediately discontinue your use of the ben999 platform. These terms constitute a legally binding agreement between you ("the Player") and ben999 ("the Operator", "we", "us", "our"). We reserve the right to amend these Terms & Conditions at any time. Notice of material changes will be communicated via the website or by email. Your continued use of the platform following any amendment constitutes your acceptance of the revised terms.

To register and maintain a ben999 account, you must satisfy all of the following eligibility criteria:

• You are at least 21 years of age.
• You are a resident of or are physically located in a jurisdiction where online gambling is not prohibited under applicable law.
• You are acting on your own behalf and not on behalf of any third party.
• You have not previously been self-excluded from ben999 or any affiliated platform.
• You are not a current employee, agent, director, or close family member of a ben999 employee.

By completing registration, you warrant that all information provided is accurate, complete, and up to date. You agree to promptly notify ben999 of any changes to your registration details. ben999 reserves the right to verify your identity at any time and to suspend or close accounts where verification requirements are not met within the specified timeframe.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong, unique password and update it regularly.
• Never share your login credentials with any other person.
• Log out of your account after each session, particularly on shared devices.
• Immediately notify ben999 if you suspect any unauthorised access to your account.

ben999 will not be held liable for any losses resulting from unauthorised account access where the Player has failed to take reasonable precautions to protect their credentials. All activity carried out through your account is your sole responsibility, unless you have reported a security breach to ben999 prior to the relevant activity occurring.

All financial transactions on ben999 are conducted in Bangladeshi Taka (৳). The platform supports the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and selected Visa and Mastercard options. The following conditions apply to all transactions:

• Minimum deposit: ৳200. Maximum deposit limits may apply depending on the payment method and your account verification status.
• Minimum withdrawal: ৳500. Withdrawals are subject to identity verification and wagering compliance checks before processing.
• Withdrawals will ordinarily be processed to the same payment channel used for the corresponding deposit.
• ben999 does not accept payments from third parties. Deposits must originate from a payment method registered in your name.
• ben999 reserves the right to delay or decline a withdrawal if it has reasonable grounds to suspect fraud, money laundering, or a breach of these terms.
• Processing times vary by payment method. bKash and Nagad deposits are typically credited within 30 seconds. Withdrawals are generally processed within 24 hours, subject to verification.

ben999 does not charge transaction fees on standard deposits and withdrawals. However, your payment provider may apply their own fees, for which ben999 accepts no responsibility.

ben999 offers various bonuses and promotional incentives to new and existing players. The following general conditions apply to all promotions unless specifically stated otherwise in the applicable promotion terms:

• All bonuses are subject to a minimum wagering requirement before withdrawal. The applicable wagering multiplier is stated in each individual promotion's terms.
• Bonus funds must be wagered on eligible games only. Some game categories (e.g., certain live casino tables) may be excluded from bonus wagering contribution. Contribution percentages vary by game type.
• The welcome bonus is available to new players on their first qualifying deposit only. One welcome bonus per person, per household, and per device.
• ben999 reserves the right to withdraw, modify, or cancel any promotion at any time, with or without notice.
• Bonus abuse — including but not limited to opening multiple accounts, exploiting system errors, or systematically hedging bets to guarantee profit — will result in forfeiture of bonus funds and may result in account closure.
• Seasonal promotions (e.g., Eid bonus, BPL special, Pohela Boishakh offer) are subject to their own specific terms published at the time of the promotion.

The following rules apply to all betting and gaming activity on ben999:

• All bets placed are final once confirmed. ben999 is not responsible for errors made by the Player in selecting markets, stakes, or game options.
• In the event of a technical fault or system error during a game round, ben999 reserves the right to void affected bets and return stakes to player balances.
• Odds and lines for sports betting markets are set at ben999's sole discretion and are subject to change prior to bet confirmation. Once a bet is confirmed at stated odds, those odds are locked in.
• ben999 reserves the right to limit stakes, restrict access to specific markets, or close betting markets at any time for any player.
• In-play (live) betting markets are settled based on the official result of the relevant sporting event as determined by the governing body. In cases of dispute, ben999's decision is final.
• Casino games (slots, live tables, crash games) are governed by the rules of the individual game provider. Return-to-player (RTP) percentages are as stated by the game provider.

The following conduct is strictly prohibited on the ben999 platform. Violation of any of these prohibitions may result in account suspension, permanent closure, and forfeiture of balances:

• Registering more than one account, whether under your own name or using false identity information.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, spin games, or interact with the platform.
• Exploiting software bugs, errors, or vulnerabilities in a manner that provides an unfair advantage.
• Engaging in any form of collusion with other players or in match-fixing activity.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false, misleading, or fraudulent information during registration or verification.
• Accessing the platform using a VPN, proxy, or other anonymising tool to circumvent geographic or account restrictions.

ben999 cooperates fully with law enforcement authorities. Where criminal activity is suspected, we reserve the right to freeze account balances and share relevant information with the appropriate authorities without prior notice to the account holder.

ben999 is committed to promoting responsible gambling among all players. We provide the following tools, all of which can be activated via your account settings or by contacting our support team:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit.
• Session Time Limits: Set a maximum duration for each gaming session. An alert will notify you when your limit is reached.
• Cooling-Off Period: Temporarily restrict your account for a defined period ranging from 24 hours to 6 months.
• Self-Exclusion: Permanently close your account and opt out of all marketing communications. Self-exclusions cannot be reversed for a minimum of 12 months.

If you believe gambling is negatively affecting your life, we encourage you to visit our Responsible Gaming page or contact our support team at [email protected] for confidential assistance. Remember: gambling should always be a form of entertainment, not a source of income. 21+ only.

All content on the ben999 website — including but not limited to logos, trademarks, graphics, software, game content, text, and interface design — is the intellectual property of ben999 or its respective third-party providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the ben999 platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of the ben999 platform or its content without the prior written consent of ben999.

To the fullest extent permitted by applicable law, ben999 excludes all liability for:

• Any loss of profit, loss of data, business interruption, or indirect, incidental, or consequential loss arising from your use of the platform.
• Service interruptions, technical faults, or delays caused by circumstances beyond our reasonable control, including but not limited to internet outages, third-party payment processor delays, or force majeure events.
• Losses arising from your reliance on any content, odds, statistics, or information displayed on the platform.

Nothing in these Terms & Conditions limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

You may close your ben999 account at any time by contacting our support team. Any pending bets will be settled in the normal course, and any remaining real-money balance (excluding non-withdrawable bonus funds) will be returned to you via your registered payment method, subject to verification and these terms.

ben999 may suspend or permanently close your account without prior notice if:

• You breach any provision of these Terms & Conditions.
• We are required to do so by law or regulatory instruction.
• We reasonably suspect fraudulent, illegal, or abusive activity.
• Your account has been inactive for a continuous period exceeding 12 months and carries a zero balance.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which ben999 is registered and operates. In the event of a dispute regarding any bet, transaction, or account decision, you should first contact the ben999 support team at [email protected]. We aim to resolve all disputes within 5 business days. If a satisfactory resolution cannot be reached, you may escalate the matter in accordance with the applicable dispute resolution procedures. ben999's records shall serve as the primary evidence in any dispute unless a manifest error can be demonstrated.

ben999 collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms & Conditions. By registering a ben999 account, you consent to the collection and processing of your personal data as described in that policy. We implement industry-standard SSL encryption and security measures to protect your personal and financial information. We do not sell your personal data to third parties for marketing purposes.

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be deemed severed from the remaining terms, which shall continue in full force and effect. These Terms & Conditions, together with the Privacy Policy and any applicable promotion-specific terms, constitute the entire agreement between you and ben999 with respect to your use of the platform and supersede all prior agreements, representations, and understandings.